Description

The CureTape® introduction package is the way to get started with kinesiology taping. This package contains several of our products to give you the best possible introduction to our range. It also enables you to choose your preference and compare different products.

The CureTape® Introduction Box contains:

1 x CureTape® Classic Blue (2” x 16′)

Our line of CureTape® Classic is the most well-known and well-used kinesiology tape in Europe. Many physiotherapists and other medical professionals use it. Unlike other brands, our brand really stands out because of the quality of the material. Over the years, many imitations have appeared on the market at bargain prices. We stand behind our quality and are convinced that you will not want to do otherwise when you choose our kinesiology tape.

1 x CureTape® Sports Lime (2” x 16′)

Will you do a lot of sports while wearing the kinesiology tape or are you planning to apply it to a part of the body where you tend to perspire a lot? Then CureTape® Sports is the best choice for you. This kinesiology tape is made from breathable viscose as opposed to the cotton in our Classic line. Therefore, it feels much softer, dries faster and has an extra strong waterproof layer. This combination makes this kinesiology tape perfect for use during extreme sports or when swimming.

1 x CureTape® Punch Beige (2” x 16′)

Used mainly by professionals. CureTape® Punch has a special hole pattern that makes the kinesiology tape extra stretchy. The skin and fascia receive many more signals due to the pressure differences that occur around the hole pattern. The skin also has more opportunity to ventilate. Just like all our other tapes, the CureTape® Punch is water-resistant and 100% latex-free.

1 x CureTape® Art Tattoo (2” x 16′)

CureTape Art kinesiology tape design is manufactured according to a unique printing process, the dye is completely absorbed into the fibers. The cotton will continue to feel smooth and supple. CureTape Art is the only kinesiology tape where this unique printing technique for these designs is used.

1 x CrossLinq® Medium Acupressure Patches (160 patches)

CrossLinq®️ are non-elastic, grid-shaped tapes. CrossLinq has a skin-friendly acrylic adhesive layer. These tapes are mainly used on (local) pain points, trigger points and acupuncture points.

1 x CureTape® Soft touching Scissors

The CureTape scissors are high-quality and perfect for cutting CureTape. The scissors have a soft handle and glue residue can be easily removed.

1 x MTC® Handbook – The Kinesiology Taping Method by Harry Pijnappel

This kinesiology taping book is written by MTC teacher Harry Pijnappel and consists of 192 pages with full-colour images. This manual is written in English especially for (para) medical professionals. The basic taping techniques are discussed as well as numerous pathologies.

FAQ

Order

How can I place an order?

1. Click on the “Shop by Brand” or “Shop by Category” tab.

2. Click on the ‘category’ you wish to search.

3. Select ‘add to cart’ once for each item required. For items with colour variations click ‘select options’ or select the image of the product and enter the amount of each colour of item you would like to order.

4. To check the order or make amendments hover over the blue shopping bag in the header (upper right corner) and click ‘view cart’. If required delete mistakenly ordered items. To add further items click the ‘shop’ tab and continue creating the order.

5. Finally check the order by selecting ‘view cart’ by hovering over the shopping bag in the upper right corner.

6. Click the button ‘proceed to checkout’ if you have checked the cart and would like to order the items in it.

7. If you already have an account, you can login with your existing account. If you do not have an account yet you could choose to register or to proceed as a guest. If you register you do not have to fill in all of your personal information for your next order.

8. Enter all required information on the checkout page. Choose your preferred payment method, enter the details and click ‘place order’.

9. You will receive an email confirming the order and its order number.

10. When using Bank Transfer you can deposit the payment for the order into our account mentioned in the order confirmation referencing the order number.

11. Once funds are received the order will be processed and a tracking number for the package will be emailed to you. You can monitor parcels by clicking track my item. You will receive an email confirming completion of the order.

Where can I find my order information?

When you place an order, you will receive the confirmation in your email. You can also find the order information when you log into your account and click on orders.

How can I add a coupon to my order?

You can add a coupon to your order when you go to your shopping cart. Beneath the cart totals you should fill in the code of the coupon and press apply coupon. Now your coupon is added to your order.

Payment

What forms of payment do you offer?

We offer the following forms of payment:

PayPal

American Express

VISA

Bank Transfer

MasterCard

Amazonpay

Something went wrong while paying for my order

When something went wrong while paying for your order please contact us [email protected] or telephone on 1-888-280-4331.

Delivery

How long does delivery take?

We will endeavor to ship the orders on the next business day. THYSOL has partnered with Amazon FBA and can therefore offer reliable, rapid delivery times, and most importantly with tracking. Estimate delivery times throughout USA (standard delivery):

1-3 Business days

Do you offer express delivery?

Yes, we offer express delivery. When you choose express delivery you will receive your order normally within 1 business day.

How much does shipping cost?

All orders above $50 have free standard shipping. The shipping rates for orders below $50 are:

Standard (ETA: 2-3 business days): $4,95

How can I track my order?

To track your order, please visit the tracking a parcel page of Amazon and fill in your tracking number.

Warranty

Do you offer a warranty on your products?

Yes, absolutely!!**. All of our products are designed with quality and durability in mind. In the rare case warrantee is required a standard warranty period of 30 days for all products applies (from the date of purchase) unless otherwise stated;

Kinesiology tape

Veterinary kinesiology tape

Fascia massage tools

Silicone cupping sets

IASTM tools (Lifetime Guarantee*)

Floss bands

Trigger point massage tools

Massage guns (1-year warranty)

Fascia cream & wax

Training Equipment

Acupressure cross patches

Kinesiology taping books

Pre taping sprays

Taping accessories

*Applies under normal clinical usage **No warranty for commercial usage All products can be returned within 30 days after purchasing keeping the return conditions in mind. If you would like to request a return/exchange or report an issue, please send an email to [email protected] and we will review your specific case.

Return Policy

What is the return period?

Our return policy is 30 days after product purchase. If you return your goods within 30 days we can offer a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

What are the return conditions?

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Several types of goods are exempt from being returned.

Gift cards

Downloadable software products

Some health and personal care items

There are certain situations where only partial refunds are granted: (if applicable)

Books with obvious signs of use

CD, DVD, software that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Do you replace products?

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send an email to [email protected] and wait for a reply from our sales team (within 5 working days) before sending your item to us.

Do I have to pay return costs?

Unless otherwise agreed, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

How can I return a product?

If you want to return, or exchange an item send us an email to [email protected] include a brief description with the reason of returning the product, the original order number and a photo/video if applicable. Wait for a reply (within 5 working days) before sending your item to us. To complete your return, we will require a receipt or proof of purchase and LOT/Batch number from the packaging (where applicable). Please do not send your purchase directly back to the manufacturer.

How does the shipping of the return work?

If requested, to return your product, please e-mail: [email protected] for instructions or follow Amazon's return process

Depending on where you live, the time it may take for an exchanged or replacement product to reach you, may vary.

If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

Sometimes postage goes missing. THYSOL USA’s responsibility ceases once we have deposited your products with the postage contractor. We highly recommend when checking out with your order online that you consider; signature on delivery/loss or damage insurance. If items don’t arrive at the end destination we will lodge a dispute query with the freight carrier. In out experience even in favourable cases a reimbursement of up to $50 may be possible therefore insurance should always be considered.

When will I receive the refund?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to you via the original method of payment, within a certain time period (approx 10 working days). Please be aware that some external payment providers can then take up to 30 days to credit funds back to an account or card.

I haven’t received my refund yet. What should I do?

If you think you haven’t received your refund yet, first check your bank or Paypal account. Then contact your card company, it may take some time before a refund is officially posted to your account. Alternatively, contact your bank or Paypal. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] or telephone Tony on 1-888-280-4331.

Account

How do I create an account?

Follow the next steps to change your password:

Log into your account

Go to your account details

Press edit

Fill in your current password and your new password

Press save changes

How can I change my shipping address?

Follow the next steps to change your password:

Log into your account

Go to your dashboard

Go to shipping address

Change your address

Press save address